Privacy Policy
Last Updated: June 2026
At Datacable LTD, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
1. Who are we?
We are Datacable LTD, a provider of IT support and managed services. Our registered office is Unit 19, Parkwood Business Park, Parkwood St, Yorkshire BD21 4WD. For the purposes of the UK GDPR, we are the “Data Controller.”
2. How do we collect information from you?
We obtain information about you when you use our website, for example, when you:
- Contact us about our services via a web form.
- Sign up for our newsletter or marketing mailshots.
- Request a remote support session or technical audit.
3. What type of information is collected?
The personal information we collect might include:
- Contact Details: Name, business address, email address, and phone number.
- Technical Data: IP address, browser type, and information regarding what pages are accessed and when.
- Service Data: Information provided by you regarding your IT infrastructure for the purpose of a quote or support.
4. How is your information used?
We may use your information to:
- Provide a quote for IT services.
- Carry out our obligations arising from any contracts entered into by you and us.
- Seek your views or comments on the services we provide.
- Send you communications which you have requested, and that may be of interest to you (e.g., IT security alerts or service updates).
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Contractual: To perform a contract we have with you.
- Legitimate Interests: To provide you with the best service and most secure experience (e.g., marketing our IT services to similar businesses).
- Consent: Where you have explicitly opted in to receive our mailshots.
6. Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
We may pass your information to our third-party service providers (such as cloud hosting partners like Microsoft or backup vendors) for the purposes of completing tasks and providing services to you on our behalf. However, we disclose only the personal information that is necessary to deliver the service.
7. Data Security
As an IT provider, security is our priority. When you give us personal information, we take steps to ensure that it’s treated securely. We use industry-standard encryption (SSL/TLS) and robust internal access controls to protect your data from unauthorized access or disclosure.
8. Your Rights
Under UK data protection law, you have rights including:
- The right to access: You can ask for copies of your personal information.
- The right to rectification: You can ask us to correct information you think is inaccurate.
- The right to erasure: You can ask us to erase your personal information in certain circumstances.
- The right to withdraw consent: You can unsubscribe from our mailing list at any time.
9. Contact Information
If you have any questions regarding this policy or our privacy practices, please contact our Data Protection Officer at:
- Email: Hello@datacable.co.uk
- Post: Unit 19, Parkwood Business Park, Parkwood St, Yorkshire BD21 4WD